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Refrigerator & Freezer Repair
A warm fridge or a freezer full of soft ice cream gets your attention fast. Before you start moving food into coolers, it helps to know which behavior is a small habit change and which one needs a technician's eyes on the appliance.
US In Home Services is an in-home appliance repair company based in Memphis, Tennessee, serving communities across the South, Southeast and Midwest. Tell us what your refrigerator, freezer or ice maker is doing, and we will help you figure out the next step. Call (800) 779-3579 or send the details through our online quote form.
Common Signs You Need Refrigerator & Freezer Repair
If any of these sound familiar, an in-home assessment can help find the cause.
Runs constantly but stays warm
The compressor seems to run without a break, yet milk and produce stay lukewarm. This pattern often points toward airflow, thermostat or sealed-system trouble that a technician can narrow down.
Water pooling inside or underneath
You find puddles in the crisper drawer or a damp spot on the floor. A clogged defrost drain or a cracked drain pan may be the reason.
Freezer cold, fridge warm
Ice stays frozen while the lower section refuses to cool. A blocked air path or a failed evaporator fan can create exactly this split.
Frost building up in a self-defrosting freezer
Thick frost on the walls or on food packages suggests the defrost cycle is not finishing. Left alone, it can reduce cooling capacity over time.
Ice maker stopped producing
The bin sits empty, or cubes come out small, hollow or clumped together. Water supply, fill valve and ice maker module issues can all look the same from the outside.
Clicking, buzzing or rattling
Noises that repeat on a rhythm or a fan that grinds can come from the condenser fan, the evaporator fan or the compressor area.
What Can Cause These Problems
The exact cause depends on the model and the symptoms. Common possibilities include:
A condenser coil packed with dust and pet hair can make the unit work harder and cool poorly.
A clogged or frozen defrost drain can send meltwater into the cabinet instead of the drain pan.
Door gaskets that no longer seal may let warm, humid air in, which can lead to frost and puddles.
Thermostat or thermistor readings that drift can cause the compressor to cycle at the wrong times.
A failing defrost heater, timer or control board may stop the automatic defrost cycle from completing.
What We Work On
Repair requests we handle include:
French-door refrigerators with dual ice makers
Top-freezer and bottom-freezer models
Chest and upright standalone freezers
Side-by-side refrigerator freezers
Built-in and counter-depth refrigerators
Brands we service include Amana, Dacor, Electrolux, Frigidaire, GE, Haier, Hisense, Hotpoint, Kenmore, KitchenAid, LG, Maytag, Midea, Samsung and Whirlpool.
What Happens During an In-Home Visit
01
You share the model number, what you have noticed and when it started. A photo of the model tag helps us prepare.
03
You get a clear explanation of what was found and which repair options exist before any work begins.
02
A technician visits your home, inspects the refrigerator and freezer and tests the components involved in your symptom.
04
If parts are needed, the technician explains availability and arranges the return visit around your household's schedule.
Quick Checks Before You Call
Check that the unit has clear space around its vents and that the coils behind or beneath it are not buried in dust you can reach safely.
Confirm the temperature settings were not changed by accident and that the door swings shut on its own without a push.
Test the door gasket with a slip of paper: close the door on it and tug gently. Never pull the unit away from the wall or open any panel yourself.
Refrigerator & Freezer Repair FAQs
Should I unplug the refrigerator before the visit?
If you smell burning or see smoke, stop using it and switch it off at the breaker if you can do so safely. Otherwise, leaving it plugged in helps, because the technician can see the problem happen.
How long does a refrigerator repair visit take?
It depends on the symptom and the parts involved. Some visits are diagnostic only, and any repair that needs a part is scheduled once that part is confirmed.
Do you work with home warranty plans?
We work with warranty companies such as SquareTrade, Asurion and AIG depending on the plan. Have your agreement handy and we can talk through what it covers.
Which brands do you handle?
We take repair requests for Amana, Dacor, Electrolux, Frigidaire, GE, Haier, Hisense, Hotpoint, Kenmore, KitchenAid, LG, Maytag, Midea, Samsung and Whirlpool refrigerators and freezers.