Washer Shaking or Walking Across the Floor? How to Fix It

A washer that bangs, shakes or moves during the spin cycle is more than noisy. It can damage the machine and the floor. Most of the time the cause is simple. Here is how to find it.

Safety first: stop the washer and unplug it before you move it or look underneath.

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1. The load is unbalanced

This is the most common cause. Heavy items like towels, jeans or a single blanket can bunch on one side. Stop the cycle, spread the clothes evenly, and do not overload the drum. Wash bulky items with a few smaller pieces to balance them.

2. The washer is not level

Place a level on top of the washer, front to back and side to side. Adjust the front feet by turning them, then tighten the lock nuts. Many washers have self-adjusting rear feet: tilt the washer forward a few inches and set it down to let them settle.

3. The floor is soft or uneven

Washers on wooden floors or uneven surfaces shake more. A firm, flat spot or an anti-vibration pad can help.

4. Shipping bolts are still in (new washers)

Front-load washers come with bolts in the back that hold the drum during delivery. If a new washer shakes hard, check that they were removed.

5. Worn suspension parts

If the washer is level and the loads are balanced but it still shakes, parts may be worn:

• Shock absorbers or dampers (front-load washers)

• Suspension rods or springs (top-load washers)

• Drum bearings – a loud rumble or grinding during spin is a common sign

These parts need a technician to inspect and replace them. Running the washer with worn parts can cause more damage.

Need help?

US In Home Services repairs top-load and front-load washers in your home. Call (800) 779-3579 or book online at usinhomeservices.com/contact.

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We serve Memphis, Nashville and other cities across the South.

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